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Terms and Conditions — Enigma
Enigma. We Do IT

Terms and Conditions

Last updated: June 3, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website at https://enigmait.co (the "Site"), our mobile and web applications, and any related products and services that link to these Terms (together, the "Services").

The Services are provided by the following affiliated companies, operating together under the Enigma brand ("Enigma," "Company," "we," "us," or "our"):

  • ENIGMA GLOBAL LLC, a limited liability company registered in Montana, United States, at 1001 S. Main Street, Suite 500, Kalispell, Montana 59901, United States; and
  • ENIGMA IT PRIVATE LIMITED, a company registered in Sri Lanka at 16/1/A Morathota, Pelmadulla 70070, Sri Lanka.

Where you enter into a specific engagement or contract with us, the entity named in that engagement is the "Contracting Entity," and these Terms apply together with that contract.

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Services.

We recommend that you keep a copy of these Terms for your records.

1. Definitions

  • "You" means the individual or the entity on whose behalf you act when using the Services.
  • "Content" means all source code, software, databases, designs, text, graphics, images, audio, and video provided through the Services.
  • "Marks" means our trademarks, service marks, logos, and brand features.
  • "Deliverables" means work product we create for you under a client engagement, such as software, applications, websites, and designs.

2. Eligibility

The Services are intended for users who are at least 13 years of age. If you are a minor in your jurisdiction (generally under 18), you may use the Services only with the involvement and consent of a parent or guardian. By using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by the "Last updated" date and will be effective when posted, or when we notify you (for example, by email to the address associated with your engagement). Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

4. Our Services

We provide technology services, which may include custom website development, software development, mobile and web application development, cloud engineering and DevOps, cybersecurity, UI/UX design, and digital marketing.

The Services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or the Gramm-Leach-Bliley Act. If your use would be subject to such regulations, you may not use the Services unless we agree otherwise in writing. Those who access the Services from outside the United States or Sri Lanka do so on their own initiative and are responsible for compliance with local laws.

5. Accounts and Registration

If a Service requires an account, you agree to provide accurate information, keep it current, and maintain the confidentiality of your credentials. You are responsible for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms or contain false information.

6. Client Engagements and Project Terms

Where we deliver services to you as a client, the following applies in addition to any signed proposal, quotation, statement of work, or order ("Engagement Document"):

  • Scope. We will perform the services described in the Engagement Document. Work outside that scope ("change requests") may require a revised timeline and additional fees, agreed in writing.
  • Client responsibilities. You agree to provide timely access to materials, content, credentials, approvals, and feedback we reasonably need. Delays caused by you may affect timelines and costs.
  • Third-party services. Projects may require third-party products or services (such as hosting, domains, plugins, APIs, or licenses). Their fees and terms are your responsibility unless stated otherwise.
  • Acceptance. Unless the Engagement Document states otherwise, Deliverables are deemed accepted if you do not raise written objections within the review period specified, or within 10 business days of delivery if none is specified.
  • Estimates. Timelines and estimates are made in good faith but are not guarantees unless expressly agreed as fixed commitments.

7. Fees and Payment

  • Fees. You agree to pay all fees set out in the applicable Engagement Document or as displayed for a Service.
  • Invoicing. Unless agreed otherwise, invoices are payable within the period stated on the invoice. We may require a deposit or milestone payments before starting or continuing work.
  • Late payment. Overdue amounts may incur interest and may result in suspension of work or Services. We may withhold Deliverables until payment is received in full.
  • Taxes. Fees are exclusive of taxes, duties, and similar charges, which are your responsibility, except for taxes on our income.
  • Currency and method. Payment is due in the currency and by the method specified by the Contracting Entity.
  • Refunds. Unless required by law or stated in the Engagement Document, fees for services performed are non-refundable.

8. Software, Applications, and Licenses

  • Our products. Where we provide our own software or applications, we grant you a limited, non-exclusive, non-transferable, revocable license to use them for their intended purpose, subject to these Terms and any applicable license.
  • Custom Deliverables. Unless the Engagement Document states otherwise, ownership of custom Deliverables transfers to you upon full payment, except for any pre-existing materials, tools, libraries, or know-how owned by us or third parties, which we license to you to the extent needed to use the Deliverables.
  • App stores. Applications distributed through third-party platforms (such as the Apple App Store or Google Play) are also subject to those platforms' terms, and you agree to comply with them.
  • Updates. We are not obligated to provide maintenance, updates, or support unless agreed in writing.

9. Intellectual Property Rights

We own or license all intellectual property rights in our Services, Content, and Marks, which are protected by law in the United States, Sri Lanka, and elsewhere. Except as expressly permitted, you may not copy, reproduce, modify, distribute, or create derivative works from our Content or Marks without our prior written permission.

Any materials you provide to us remain yours, and you grant us a license to use them as necessary to provide the Services. If you send us feedback or suggestions, you grant us the right to use them without restriction or compensation.

10. User Representations

By using the Services, you represent that: the information you provide is accurate and current; you have legal capacity to agree to these Terms; you will not use the Services for any unlawful or unauthorized purpose; and your use will not violate any applicable law or regulation.

11. Prohibited Activities

You agree not to: use the Services for any unlawful purpose; infringe the rights of others; upload malicious code; attempt to gain unauthorized access to our systems; interfere with or disrupt the Services; scrape or harvest data without permission; impersonate others; or use the Services to compete with us or to build a similar product. We may investigate violations and take appropriate legal action.

12. User Contributions and License

If the Services allow you to post content, you are responsible for that content and confirm you have the rights to share it. You grant us a non-exclusive, worldwide, royalty-free license to host, use, and display such content for the purpose of operating the Services. We may remove content that violates these Terms.

13. Third-Party Websites and Content

The Services may link to third-party websites and content that we do not control. We are not responsible for their content, accuracy, or practices, and your dealings with third parties are solely between you and them.

14. Confidentiality

Each party may receive confidential information from the other. The receiving party agrees to protect such information, use it only for the purposes of the engagement, and not disclose it to third parties without consent, except as required by law. This obligation survives termination.

15. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we handle personal information.

16. Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOU USE THE SERVICES AT YOUR OWN RISK.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE RELEVANT SERVICE DURING THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Enigma and its affiliates, officers, employees, and agents from any loss, liability, claim, or demand, including reasonable legal fees, arising out of your use of the Services, your content, your breach of these Terms, or your violation of any law or third-party right.

19. Term and Termination

These Terms remain in effect while you use the Services. We may suspend or terminate your access at any time, without notice, if you breach these Terms or if we discontinue the Services. Upon termination, provisions that by their nature should survive (including intellectual property, confidentiality, payment obligations, disclaimers, limitation of liability, and indemnification) will continue to apply.

20. Modifications and Interruptions

We may change, suspend, or discontinue the Services at any time without notice. We are not liable for any loss or inconvenience caused by downtime or discontinuance. We are not obligated to maintain or support the Services unless agreed in writing.

21. Governing Law

  • If your Contracting Entity is ENIGMA GLOBAL LLC, or if you are located in the United States, these Terms are governed by the laws of the State of Montana, United States, without regard to conflict-of-law principles, and you consent to the jurisdiction of the courts located in Montana.
  • In all other cases, including where your Contracting Entity is ENIGMA IT PRIVATE LIMITED, these Terms are governed by the laws of Sri Lanka, and you consent to the jurisdiction of the courts of Sri Lanka.

22. Dispute Resolution

Informal resolution. Before starting any formal proceeding, the parties agree to first try to resolve any dispute informally by written notice, and to negotiate in good faith for at least thirty (30) days.

Formal proceedings. If the dispute is not resolved, it will be subject to the courts identified in Section 21. Where the parties agree in writing to arbitration, the arbitration will be conducted by a single arbitrator, in the English language, seated in the governing jurisdiction identified in Section 21.

Restrictions. Disputes will be resolved on an individual basis; class actions and representative proceedings are not permitted to the extent allowed by law.

Exceptions. Either party may seek injunctive relief or pursue claims relating to intellectual property, unauthorized use, or privacy in a court of competent jurisdiction.

23. Electronic Communications

By using the Services, sending us emails, or completing online forms, you consent to receive electronic communications and agree that electronic agreements, notices, and records satisfy any legal requirement that they be in writing. You consent to the use of electronic signatures.

24. SMS Text Messaging

If you opt in to receive SMS messages from us, message frequency varies based on your interactions with us. To stop receiving messages, reply "STOP." Message and data rates may apply, as determined by your carrier. For help, email admin@enigmait.co.

25. California Users and Residents

If a complaint is not resolved to your satisfaction, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210.

26. Miscellaneous

These Terms, together with any Engagement Document and our Privacy Policy, constitute the entire agreement between you and us. Our failure to enforce any provision is not a waiver. If any provision is found unlawful or unenforceable, it is severed and the remaining provisions stay in effect. We may assign our rights and obligations; you may not assign yours without our consent. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. We are not liable for delays or failures caused by events beyond our reasonable control.

27. Contact Us

For questions or complaints regarding the Services or these Terms, contact us:

Email: admin@enigmait.co or hello@enigmait.co

United States — ENIGMA GLOBAL LLC 1001 S. Main Street, Suite 500, Kalispell, Montana 59901, United States Phone: +1 304 597 3462

Sri Lanka — ENIGMA IT PRIVATE LIMITED 16/1/A Morathota, Pelmadulla 70070, Sri Lanka Phone: +94 72 572 9722

These Terms are provided as a general template tailored to the information available about Enigma. They are not legal advice. Because you operate two entities across the United States and Sri Lanka and serve clients internationally, we recommend having these reviewed by a qualified attorney before publishing.
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