Z I P T E C H
Privacy Policy — Enigma

Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how Enigma collects, uses, shares, and protects your personal information when you visit our website at https://enigmait.co, use our mobile or web applications, or engage our services. It also describes your privacy rights and how the law protects you.

By using our website, applications, or services (together, the "Services"), you agree to the collection and use of information in accordance with this Privacy Policy.


1. Who We Are

"Enigma," "we," "us," or "our" refers to the following affiliated companies, which operate together under the Enigma brand:

ENIGMA GLOBAL LLC (United States) 1001 S. Main Street, Suite 500 Kalispell, Montana 59901, United States

ENIGMA IT PRIVATE LIMITED (Sri Lanka) 16/1/A Morathota, Pelmadulla 70070 Sri Lanka

Depending on where you are located and which Service you use, one or both entities may act as the controller of your personal information. The two companies are under common control and share information with each other as described in this Policy. For privacy questions, you may contact us using the details in Section 17.


2. Scope of This Policy

This Policy applies to personal information we process through:

  • Our website and any subdomains;
  • Our mobile and desktop applications;
  • Our cloud, software, design, marketing, and cybersecurity services delivered to clients; and
  • Our communications with you by email, phone, messaging, or social media.

Where we develop or operate a product on behalf of a client, that client may be the controller of end-user data, and their own privacy policy may apply in addition to or instead of this one.


3. Information We Collect

3.1 Information you provide to us

  • Identity and contact data: name, email address, phone number, company name, job title, postal address, and similar details you provide through forms, account registration, consultations, or correspondence.
  • Account data: username, password, and profile information when you create an account in one of our applications.
  • Project and client data: information you share so we can deliver a service, including project requirements, files, credentials you choose to share, and any content you upload.
  • Payment and billing data: billing name, address, and transaction records. Card and bank details are processed by our payment providers; we do not store full payment card numbers ourselves.
  • Communications: the content of messages, support requests, and feedback you send us.

3.2 Information we collect automatically

When you use our website or applications, we may automatically collect:

  • Usage data: pages viewed, features used, time and date of access, time spent, referring pages, and similar diagnostic data.
  • Device and connection data: IP address, browser type and version, operating system, device type, unique device identifiers, mobile network information, and language settings.
  • Cookies and similar technologies: as described in Section 6.

3.3 Information from third parties

We may receive information about you from analytics providers, advertising and social media platforms, our business partners, and publicly available sources, and we may combine it with information we already hold.


4. How We Use Your Information

We use personal information to:

  • Provide, operate, maintain, and improve our Services;
  • Create and manage your account and authenticate you;
  • Perform our contract with you, including delivering projects and processing payments;
  • Respond to your inquiries, requests, and support needs;
  • Send administrative messages, security alerts, and service updates;
  • Send marketing communications about similar products and services, where permitted and subject to your right to opt out;
  • Analyze usage, measure performance, and improve user experience;
  • Detect, prevent, and address fraud, security incidents, and technical issues;
  • Comply with legal obligations and enforce our agreements; and
  • Evaluate or carry out a merger, financing, reorganization, or sale of assets.

If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR / UK GDPR:

  • Performance of a contract — to provide Services you have requested;
  • Legitimate interests — to operate, secure, and improve our Services and to communicate with you, provided your rights do not override those interests;
  • Consent — for certain marketing and for non-essential cookies, which you may withdraw at any time; and
  • Legal obligation — where processing is required to comply with the law.

6. Cookies and Tracking Technologies

We use cookies, web beacons, tags, and similar technologies to operate the website, remember your preferences, analyze traffic, and improve our Services. We use:

  • Strictly necessary cookies for core functionality and security;
  • Functionality cookies to remember choices such as language;
  • Analytics cookies to understand how the website is used; and
  • Marketing cookies, where applicable, to measure and personalize campaigns.

You can control cookies through your browser settings and, where offered, through our cookie banner. Blocking some cookies may affect how the website works.


7. How We Share Your Information

We do not sell your personal information for money. We may share it with:

  • Our affiliated companies (ENIGMA GLOBAL LLC and ENIGMA IT PRIVATE LIMITED), which operate jointly under the Enigma brand;
  • Service providers and subprocessors who process data on our behalf — for example hosting, cloud infrastructure, analytics, email delivery, customer support, and payment processing — under appropriate confidentiality and data-protection terms;
  • Business partners, where you have engaged a joint offering;
  • Professional advisers, such as lawyers, auditors, and insurers;
  • Authorities and third parties where necessary to comply with the law, respond to lawful requests, enforce our terms, or protect the rights, property, or safety of Enigma, our users, or the public; and
  • Acquirers or successors in connection with a merger, acquisition, financing, or sale of assets, with notice where required.

8. Third-Party Services

Our Services rely on reputable third-party providers, which may include cloud and hosting platforms (such as Amazon Web Services), website and application infrastructure, analytics tools, email and communication services, and payment processors. These providers process data under their own privacy policies and our data-processing agreements. We are not responsible for the independent practices of third parties.


9. International Data Transfers

We operate in both the United States and Sri Lanka and use service providers in various countries. Your information may therefore be transferred to and processed in countries whose data-protection laws differ from those in your country.

Where we transfer personal information out of the EEA, the UK, or other regions with transfer restrictions, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms. By using our Services or submitting your information, you acknowledge these transfers.


10. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it. Usage data is generally retained for a shorter period unless needed for security or to improve our Services.


11. Data Security

We use commercially reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.


12. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your information;
  • Object to or restrict certain processing;
  • Withdraw consent where processing is based on consent;
  • Request a portable copy of information you provided to us; and
  • Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details in Section 17. We will respond within the time required by applicable law. You will not be discriminated against for exercising your rights.

12.1 EEA / UK residents

You have the rights above under the GDPR / UK GDPR and the right to lodge a complaint with your local data-protection authority. If you have a complaint, we encourage you to contact us first so we can try to resolve it.

12.2 California residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to opt out of the "sale" or "sharing" of personal information as those terms are defined under California law. We do not sell personal information for money. We do not knowingly sell or share the personal information of individuals under 16. You may exercise these rights yourself or through an authorized agent, and we will not discriminate against you for doing so.

12.3 Other regions

If your jurisdiction grants additional privacy rights, we will honor them as required by applicable law.


13. Children's Privacy

Our Services are not directed to children under the age of 13 (or the higher minimum age in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it. Where we build applications intended for children on behalf of clients, we apply additional protections required by laws such as COPPA and the platforms' children's guidelines.


14. Mobile Applications

When you use our mobile applications, the following also applies:

  • Permissions: Apps may request access to device features (such as the camera, storage, notifications, or location). You can manage these permissions in your device settings.
  • Push notifications: You may opt out of push notifications through your device settings.
  • Platform terms: Your use of our apps is also subject to the terms and privacy policies of the relevant app store (such as the Apple App Store or Google Play).
  • Account deletion: Where an app supports account creation, you may request deletion of your account and associated data through the app or by contacting us.

Our Services may contain links to websites and services we do not operate. We are not responsible for the content or privacy practices of those third parties, and we encourage you to review their privacy policies.


16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Where required by law, we will provide additional notice or seek your consent. Your continued use of the Services after changes become effective constitutes acceptance of the updated Policy.


17. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, contact us:

Email: admin@enigmait.co or hello@enigmait.co

United States — ENIGMA GLOBAL LLC 1001 S. Main Street, Suite 500, Kalispell, Montana 59901, United States Phone: +1 304 597 3462

Sri Lanka — ENIGMA IT PRIVATE LIMITED 16/1/A Morathota, Pelmadulla 70070, Sri Lanka Phone: +94 72 572 9722


This Privacy Policy is provided as a general template tailored to the information available about Enigma. It is not legal advice. Because you operate across multiple jurisdictions and build applications that may collect user data, we recommend having it reviewed by a qualified attorney before publishing.
ENIGMA GLOBAL LLC (USA) 1001 S. Main Street, Suite 500
Kalispell, Montana 59901, USA
+1 304 597 3462
ENIGMA IT PRIVATE LIMITED (Sri Lanka) 16/1/A Morathota, Pelmadulla 70070
Sri Lanka
+94 72 572 9722
© 2026 Enigma. All rights reserved.

Privacy Policy

Last updated: May 20, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Enigma IT, 22/11 wijesekara rd, mirihana, nugegoda.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Sri Lanka

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Enigma IT, accessible from https://enigmait.co/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: Hello@enigmait.co