Privacy Policy
Last updated: June 3, 2026
This Privacy Policy explains how Enigma collects, uses, shares, and protects your personal information when you visit our website at https://enigmait.co, use our mobile or web applications, or engage our services. It also describes your privacy rights and how the law protects you.
By using our website, applications, or services (together, the "Services"), you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
"Enigma," "we," "us," or "our" refers to the following affiliated companies, which operate together under the Enigma brand:
ENIGMA GLOBAL LLC (United States) 1001 S. Main Street, Suite 500 Kalispell, Montana 59901, United States
ENIGMA IT PRIVATE LIMITED (Sri Lanka) 16/1/A Morathota, Pelmadulla 70070 Sri Lanka
Depending on where you are located and which Service you use, one or both entities may act as the controller of your personal information. The two companies are under common control and share information with each other as described in this Policy. For privacy questions, you may contact us using the details in Section 17.
2. Scope of This Policy
This Policy applies to personal information we process through:
- Our website and any subdomains;
- Our mobile and desktop applications;
- Our cloud, software, design, marketing, and cybersecurity services delivered to clients; and
- Our communications with you by email, phone, messaging, or social media.
Where we develop or operate a product on behalf of a client, that client may be the controller of end-user data, and their own privacy policy may apply in addition to or instead of this one.
3. Information We Collect
3.1 Information you provide to us
- Identity and contact data: name, email address, phone number, company name, job title, postal address, and similar details you provide through forms, account registration, consultations, or correspondence.
- Account data: username, password, and profile information when you create an account in one of our applications.
- Project and client data: information you share so we can deliver a service, including project requirements, files, credentials you choose to share, and any content you upload.
- Payment and billing data: billing name, address, and transaction records. Card and bank details are processed by our payment providers; we do not store full payment card numbers ourselves.
- Communications: the content of messages, support requests, and feedback you send us.
3.2 Information we collect automatically
When you use our website or applications, we may automatically collect:
- Usage data: pages viewed, features used, time and date of access, time spent, referring pages, and similar diagnostic data.
- Device and connection data: IP address, browser type and version, operating system, device type, unique device identifiers, mobile network information, and language settings.
- Cookies and similar technologies: as described in Section 6.
3.3 Information from third parties
We may receive information about you from analytics providers, advertising and social media platforms, our business partners, and publicly available sources, and we may combine it with information we already hold.
4. How We Use Your Information
We use personal information to:
- Provide, operate, maintain, and improve our Services;
- Create and manage your account and authenticate you;
- Perform our contract with you, including delivering projects and processing payments;
- Respond to your inquiries, requests, and support needs;
- Send administrative messages, security alerts, and service updates;
- Send marketing communications about similar products and services, where permitted and subject to your right to opt out;
- Analyze usage, measure performance, and improve user experience;
- Detect, prevent, and address fraud, security incidents, and technical issues;
- Comply with legal obligations and enforce our agreements; and
- Evaluate or carry out a merger, financing, reorganization, or sale of assets.
5. Legal Bases for Processing (EEA / UK)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR / UK GDPR:
- Performance of a contract — to provide Services you have requested;
- Legitimate interests — to operate, secure, and improve our Services and to communicate with you, provided your rights do not override those interests;
- Consent — for certain marketing and for non-essential cookies, which you may withdraw at any time; and
- Legal obligation — where processing is required to comply with the law.
6. Cookies and Tracking Technologies
We use cookies, web beacons, tags, and similar technologies to operate the website, remember your preferences, analyze traffic, and improve our Services. We use:
- Strictly necessary cookies for core functionality and security;
- Functionality cookies to remember choices such as language;
- Analytics cookies to understand how the website is used; and
- Marketing cookies, where applicable, to measure and personalize campaigns.
You can control cookies through your browser settings and, where offered, through our cookie banner. Blocking some cookies may affect how the website works.
7. How We Share Your Information
We do not sell your personal information for money. We may share it with:
- Our affiliated companies (ENIGMA GLOBAL LLC and ENIGMA IT PRIVATE LIMITED), which operate jointly under the Enigma brand;
- Service providers and subprocessors who process data on our behalf — for example hosting, cloud infrastructure, analytics, email delivery, customer support, and payment processing — under appropriate confidentiality and data-protection terms;
- Business partners, where you have engaged a joint offering;
- Professional advisers, such as lawyers, auditors, and insurers;
- Authorities and third parties where necessary to comply with the law, respond to lawful requests, enforce our terms, or protect the rights, property, or safety of Enigma, our users, or the public; and
- Acquirers or successors in connection with a merger, acquisition, financing, or sale of assets, with notice where required.
8. Third-Party Services
Our Services rely on reputable third-party providers, which may include cloud and hosting platforms (such as Amazon Web Services), website and application infrastructure, analytics tools, email and communication services, and payment processors. These providers process data under their own privacy policies and our data-processing agreements. We are not responsible for the independent practices of third parties.
9. International Data Transfers
We operate in both the United States and Sri Lanka and use service providers in various countries. Your information may therefore be transferred to and processed in countries whose data-protection laws differ from those in your country.
Where we transfer personal information out of the EEA, the UK, or other regions with transfer restrictions, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses or equivalent mechanisms. By using our Services or submitting your information, you acknowledge these transfers.
10. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Policy, including to provide the Services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it. Usage data is generally retained for a shorter period unless needed for security or to improve our Services.
11. Data Security
We use commercially reasonable technical and organizational measures designed to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
12. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Request a portable copy of information you provided to us; and
- Opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details in Section 17. We will respond within the time required by applicable law. You will not be discriminated against for exercising your rights.
12.1 EEA / UK residents
You have the rights above under the GDPR / UK GDPR and the right to lodge a complaint with your local data-protection authority. If you have a complaint, we encourage you to contact us first so we can try to resolve it.
12.2 California residents (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion or correction; and to opt out of the "sale" or "sharing" of personal information as those terms are defined under California law. We do not sell personal information for money. We do not knowingly sell or share the personal information of individuals under 16. You may exercise these rights yourself or through an authorized agent, and we will not discriminate against you for doing so.
12.3 Other regions
If your jurisdiction grants additional privacy rights, we will honor them as required by applicable law.
13. Children's Privacy
Our Services are not directed to children under the age of 13 (or the higher minimum age in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it. Where we build applications intended for children on behalf of clients, we apply additional protections required by laws such as COPPA and the platforms' children's guidelines.
14. Mobile Applications
When you use our mobile applications, the following also applies:
- Permissions: Apps may request access to device features (such as the camera, storage, notifications, or location). You can manage these permissions in your device settings.
- Push notifications: You may opt out of push notifications through your device settings.
- Platform terms: Your use of our apps is also subject to the terms and privacy policies of the relevant app store (such as the Apple App Store or Google Play).
- Account deletion: Where an app supports account creation, you may request deletion of your account and associated data through the app or by contacting us.
15. Links to Other Websites
Our Services may contain links to websites and services we do not operate. We are not responsible for the content or privacy practices of those third parties, and we encourage you to review their privacy policies.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above. Where required by law, we will provide additional notice or seek your consent. Your continued use of the Services after changes become effective constitutes acceptance of the updated Policy.
17. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, contact us:
Email: admin@enigmait.co or hello@enigmait.co
United States — ENIGMA GLOBAL LLC 1001 S. Main Street, Suite 500, Kalispell, Montana 59901, United States Phone: +1 304 597 3462
Sri Lanka — ENIGMA IT PRIVATE LIMITED 16/1/A Morathota, Pelmadulla 70070, Sri Lanka Phone: +94 72 572 9722